REVIEWS

Can't believe I've never left them a review! I've been going there since 2019, and they're the most honest, experienced, trustworthy, and thorough mechanics! I can always trust them to do the job right and charge prices that are more than fair. Everyone knows that a mechanic that you can trust is hard to find. They are always friendly and communicative. Terry remembers me by name when I call, and we have started taking both cars there even for oil changes because when we go anywhere else, we aren't sure that we're being dealt with honestly when it comes to the maintenance that might be needed in the future. Highly recommend!!!!!!!!

Susan Williams

I went in today to get my car checked up. As a young woman it can be difficult to trust that you're being told the truth for automotive repairs, here I felt no such thing. They treat everyone with respect and kindness.They explained everything to me in great detail and took the time to get to know me too. I was stuck there for a couple hours because I live pretty far from the shop. They accommodated for me, made me feel welcome, and got a few laughs from me too. I highly recommend this place, a great team who know what they're doing :D

Sigh

Great shop to fix it right the first time. Honest and dependable

Eric Grundelman

I have a Lincoln contential that I took to the dealership and they wanted 5,000 to fix it. I had heard about Trowell and Turner so I had it towed there and they fixed it in 1 day and the price was very very fair and no where near 5,ooo. I highly recommended them. Great people!!!

sheryl silver

These guys do really good work normally have you out and about 4 to 5 hours

ISAAC MOORE

I recently visited Trowell and Turner for some much-needed car repairs, and I was thoroughly impressed with the service I received. From the moment I walked in, the staff was welcoming and professional, ensuring that I felt informed and comfortable with the process. The mechanics were highly skilled and transparent about the work needed, providing a detailed explanation and fair pricing. Not only was my car fixed in a timely manner, but the quality of the work was top-notch, and my car has been running smoothly ever since. I appreciate the honesty and integrity of this shop and would highly recommend them to anyone in need of reliable auto services.

maiya m

As someone who likes to do my own work on my cars it isn't often I pay others to do so, but when the task is too big or I'm out of time I know I can trust Trowell & Turner with my vehicles. They are a trustworthy mechanic shop in Dallas Love Field area and have done lots of work to multiple of my vehicles.

Tx Spurs

Recently, while driving through Dallas my car broke down off of 35. After a quick google search coupled with the guidance of the tow truck driver. I sent my car to Trowell and Turner. Best move I could've made. Upon arriving at the shop, I was met by the friendliest group of guys I've ever met. They checked my car out and found a faulty water pump. They explained what caused the pump to fail and what it would take to fix it. My entire bill was explained upfront. Further, when they began looking for a replacement water pump, they called multiple vendors right in front of me so I heard what the parts costs. They were beyond helpful. I turned down multiple offers of lunch or a ride down to whataburger. I have not had an experience like this before. I highly recommend this shop! A++

Frank Resnick

Larry, Brian, Senior and the whole team at Trowell & Turner are Awesome!! Courteous, Knowledgeable & Efficient. I brought in two different vehicles for pre-purchase inspections and they thoroughly checked everything out and brought to my attention areas of concern that I was able to take back to the bargaining table. They are Fantastic!!

Shauna Francis-McMurray

Being a female, I am weary of being taken advantage of when taking my car to get worked on. Terry Harding was able to tell me what was wrong with my car and how it could cause other issues if not fixed in terms I completely understood. He did not try to sell me things I did not need and my expenses were very reasonably priced. I will definitely be bringing my car here again whenever I have any issues. Great customer service.

shannon anderson

Honest, kind and fair pricing! They've earned a forever customer. Won't take our car anywhere else from now on!

Mandy Moore

Far and away the best auto experience I've had. Incredible customer service. Everyone I spoke to was very kind and helpful.

mason staatz

We stopped there because our red Subaru's wheel was loose and they helped us without hesitations. and it might have seem like it was a small work.But my dad was grateful because they were very kind. Thank you guys!

Nahomy 022

They helped save us a lot of money. These guys actually care about the customer and not just getting as much money out of you as possible.

Miguel Vargas

Great work, and overall honest. Highly recommend T&T for all your vehicle needs.

Unknown

I give Trowell & Turner my highest recommendation: I would tell my grandmother to go there. It's a great team of mechanics that know what they're doing and very reasonably priced. Honestly, the technicians seem pretty happy to be there as well! I brought my car in for "a noise", and they knew right away what the issue was which tells me they are very experienced.

Jill H

Very good Automotive Shop my daughter took car in for service Terry looked over vehicle and took the time to call me and explain everything that needed to be done in detail. Terry is very professional i highly recommend this shop !

Steve Michel

The mechanics here have been very honest and reliable, and that's a hard thing to find these days.

Alan D

Brian and his team are people of integrity. It was my absolute PLEASURE doing business with them. if you are looking for a honest business, you should come here for all their car needs. They will take great care of you.

Stan Bonham

The guys are super helpful and very kind and professional. They go above and beyond to help their customers. I highly recommend Trowell & Turner Automotive!

Brenda Howard

Fair prices, honest and transparent.

Maggie Gray

These guys are the best! We asked them to take a look at some cars we were thinking about buying. They made all the difference. Such a great group of guys!!

Herb Newton

The most knowledgeable mechanics I have had the pleasure of doing business with

Kevin Askins

I always feel like I get a fair deal at Trowell and Turner. I trust them to do high quality work and charge a reasonable price.

Barbara Weinberger

Incredible customer service. I was Able to drop my car off and have it back within 3 hours. Truly caring and wonderful staff.

Rachel Linker

great work, knowledgeable and very helpful. and most importantly TRUSTWORTHY of your time and money

Christopher Farrow

Honest and professional. I won't go anywhere else for my car.

Valerie Cabello

I went 2 weeks without my car. I took it to Firestone and got it fixed on what they diagnosed my car with. It was all wrong. My coworker told me about Trowell and Turner. I called them immediately. They couldn't get in the same day because they were busy but when I tell you when I took my car to them how PROFESSIONAL AND how they made sure I understood what was going on with my car and what was needed. They even made me more comfortable as a woman trying to get her car fixed and not being lead wrong and wasting money like I previous did. I trust this shop. They will not lead you wrong. They got my car fixed and I had no issues with the cost of everything. I will always go back there. I will recommend anyone to them. The shop is amazing. From the dad to the son that works there. The customer service is amazing as well. I was so excited when I got my car this morning. I really appreciate the honesty they gave me.

sade yusufu

Great shop! Professional and courteous. Always get our vehicles out in a timely manner.

James Williams

T&T was recommended to me by my neighbor. He said they were fair, efficient and easy to deal with. I agree and will add they are honest. I did not have an appt, I showed up w my jeep at 730 am. Talked w the guys, they dropped me off at work. Called before 9 to give me an estimate and the jeep was done before 2. They were super nice, definitely a go too garage. Highly recommend.

Rolf Brekken

Very honest, old school shop. They were able to diagnose an issue even the dealer couldn't figure out. Communications was excellent, kept me updated the entire time and the pricing was very fair.

Patrick Arnold

Great work, fair prices and fantastic employees!

David McCraw

Called in at 9:30 AM about my SUV due to electrical issues. Trowell & Turner picked up my vehicle at 11:30 AM, diagnosed the issue by 12:15 PM, fixed by 3:00 PM. Excellent work and communication and fair pricing. I will return for more work on my SUV in the very near future. You can walk out of the Trowell & Turner and feel you received the best and honest auto repair work ever completed! Thank you to the mechanics and the owners! I will be back!

Kurt

Trowel & Turner is an extremely professional and personable place. Prices are very fair and they do high quality work on many varieties of vehicles. If you need your vehicle diagnosed or fixed, THIS IS THE PLACE to bring your ride!

Jill Weimer Koeninger

Honest mechanics.

Raudel Solis

So thankful for Terry and everyone at Trowell and Turner! And thankful they found out the problem I was having still had a couple months left being under warranty! I can not thank them enough. Good, honest people. I highly recommend them! I know where I will always be going from here on out!!

Amy Leon

Like stepping back in time to when people took pride in their work and provided excellent service. This is the best mechanic shop I Dallas by a mile. They can fix it, they want to fix it, they will do it with a smile and with excellence. I'm very pleased with how well I was treated at Towell and Turner.

Kory Dyson

First place I'll take my car. I've had then tell me someone didn't need a repair when another place did. Integrity, honest, with fair prices.

Jay McKinley

The BEST mechanics in this part of the country. As HONEST of mechanics as you'll ever meet. These guys are the only mechanics I will use. Everyone at our office has been using these guys for decades.

Eric Holden

Very helpful, fair, and knowledgeable staff. Places like this are hard to find nowadays

Andrew

Finally, an HONEST mechanic I can trust! 5+ years in Dallas and Trowell & Turner is the best! Service, expertise, and integrity - usually you pick 2 out of 3 but they have it all. Details below: I needed some time sensitive and short notice repairs (lug bolt replacement + oil change) done to my baby, an 89 Bronco. One of the namesake managers Terry Trowell was working the front desk and picked up my phone call. Terry worked with me on parts sourcing (you may be able to bring your own, depending on the job) to help keep prices down. I spend the extra $$ to get OEM or better parts so that's important to me. When the doors opened at 7:30AM, Trowell & Turner saved a garage slot for me with zero notice. The mechanic work was great, going the extra mile to fill & check all fluids, including adding a little extra oil since 5QT didn't top the motor off. Once they heard I was moving to Denver and was in a rush to beat an upcoming snowstorm, they prioritized my vehicle that morning and even winterized my coolant ratio. Try getting that from your dealer or a random body shop on 60 minutes notice! This place has been open for 70(!!) years and is a 'good old boy' shop in the best way, they'll sit and talk with you about your issue and they make all their customer service calls in the open so you can see they are the real deal the whole way through. The service was friendly and the shop is setup so you can see the garage floor while you sit in the lobby, a plus for part-time mechanics like me. I waited in the lobby for the work to get done for only 60 minutes and had to politely decline multiple offers of rides to get a snack down the road at Whataburger, a ride to work, etc. An old school customer service experience that most places have forgot about. These guys know & love vehicles old and new, which can be hard to find. My background is in workplace safety, and having inspected some auto shops across the US I found this shop to be clean and orderly, with everyone wearing work gloves, safety glasses, only touching paint jobs with clean hands, etc. Think of it like a restaurant - would you eat out of a dirty or messy restaurant, or place where the chef didn't wash his hands? Absolutely not! Cleanliness is a great indicator of quality, and T&T has both. If I wasn't moving out of Dallas, these guys would be my lifetime mechanics. They aren't great at advertising themselves (old school guys who aren't that internet savvy) but the quality of work and service is the *best* I have found in DFW. If you don't believe this review because it sounds too good, give them a call and see if they really aren't nice people who will work with you to save you money and keep your vehicle running. Can't recommend them enough! Thanks for the help Terry!

Nicholas

This is a longstanding family run shop with a great long term reputation. The owner is an active owner which is what you want these days.

Larry Smith

I have been taking my cars to Terry for over 8 years. I trust them with my car more than the Ford dealership. I was in and out so quickly today. I hope I don't need a mechanic soon, but if I do I will definitely be going back to them! :)

Jessica Steeves

Highly highly recommend!! These are good people. Honest and kind. And they know their stuff!!

Jennifer Bachand

Excellent employees

James Toliver

As other reviewers have noted ? very knowledgeable master mechanics, reasonable prices, fast service, and trustworthy.

ajdickey

A great place for a pre-purchase inspection.

Will Phillips

It is very hard to find a honest mechanic nowadays. Thank you fellas for the outstanding work y'all did on my truck. I highly recommend this place to anyone needing work done on their vehicle.

John Blomstrom II

Haven't even finished my cat but the entire experience from the first phone call has been beautiful! I left my car, they called to let me know they had it and my keys, call before they do anything and have been so sweet and patient with me! I will update as soon as I get my baby back!

Keanna Michelle

Friendly and thorough!

Andre Plata

Super helpful guys who take the time to explain what's going on with your vehicle. They're an honest shop that won't try to trick or sell you into spending more money.

Vanessa M

This might be my best experience with vehicle repairs yet. Larry and his staff are Honest, Trustworthy and communicate better than any other repair facility I have used. They have earned my business for life!

Mike Pride

After months of frustration dealing with poor quality service and repair after a collision, (with multiple returns to the dealership where the repairs were done) I called Trowell and Turner Automotive to see if they could do anything to help resolve a possible electrical problem I am now experiencing with my car. Larry answered the phone and told me he would listen to entire history of problems with the car since the accident and see what he could do to help. He was very patient with me and then took the time to explain to me what the problem could be, what the dealership will have to do to try and fix it, and if the dealership doesn't fix it by the time they said they would, that I could bring the car to him and he would try his best. Larry spent 30 minutes on the phone with me and explained things in a clear, reasonable way that, although I never had my car worked on there, it already made me trust that he was actually looking out for me and not just trying to pawn me off to someone else or try to make money. I appreciate the time he took, free of charge, to provide some guidance on the situation. Thanks, Larry!

Alisha Saigal

Dependable and trustworthy.

Fred Olness

Always available to help, and they get the job done right.

Anna Christine

Great repair shop. Honest and decent people. They fixed my radiator leak for half of what I expected and quickly too.

Kenneth Hersend

Down to earth. Transparent. I felt a Homey feel to the shop when I got there. They were very genuine. I got something here done a few months ago and loved the fast service.

Josue

Nice honest people..tried to save me money...even gave me a ride home

Ben Hanegan

Broke down in front of here when they were closing. The owner/mgr came out and helped me on my way. He didn't charge me and took his own time to go the extra mile. I'll go to these guys out of respect alone the next time I need repairs. Thanks for the radiator help!

Mike George

these guys are just simply the best

Eugenetheking

I was passing through Dallas on a road trip (Nov. 2014) and my alternator went out. I called a few shops and these guys were definitely the most helpful. They were friendly and professional, and really made the effort to get me back on the road as quickly as possible.

Dustin Hill

Brakes, near Dallas, Texas

Honest and transparent pricing. Thanks!

Brent Williams