CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Can't believe I've never left them a review! I've been going there since 2019, and they're the most honest, experienced, trustworthy, and thorough mechanics! I can always trust them to do the job right and charge prices that are more than fair. Everyone knows that a mechanic that you can trust is hard to find. They are always friendly and communicative. Terry remembers me by name when I call, and we have started taking both cars there even for oil changes because when we go anywhere else, we aren't sure that we're being dealt with honestly when it comes to the maintenance that might be needed in the future. Highly recommend!!!!!!!! Susan Williams, 11/13/2024 |
I went in today to get my car checked up. As a young woman it can be difficult to trust that you're being told the truth for automotive repairs, here I felt no such thing. They treat everyone with respect and kindness.They explained everything to me in great detail and took the time to get to know me too. I was stuck there for a couple hours because I live pretty far from the shop. They accommodated for me, made me feel welcome, and got a few laughs from me too. I highly recommend this place, a great team who know what they're doing :D Sigh, 11/11/2024 |
Great shop to fix it right the first time. Honest and dependable Eric Grundelman, 10/06/2024 |